Our Commitment to Customer Service
Nothing complicated here... we just want our customers to be happy people. If there’s anything we can do to improve things please let us know.
Please don't feel awkward giving us bad news. Good, bad or ugly, we’d like to hear it. We’d rather have the chance to put things right than lose you as a customer.
If you have ideas about how we could change or add to what we do - please tell us those too.
We really are committed to taking notice of everything we receive. When you submit feedback, it goes into our CustomerSure tracking system which helps us all to learn from it and act on it.