Kiravans Reviews

Based on 6546 reviews and 6509 ratings our customers rate us 9.3/10.

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    02 Aug 13 Add public reply

  1. Very fast delivery and great communication – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    07/29/2013 Add public reply

  2. I was very pleased with the way they kept me informed of the delivery date, also the excellent advice prior to purchase. I will definitely use them again. – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    07/28/2013 Add public reply

  3. excellent service once again, cant fault this company at all A*** – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    07/26/2013 Add public reply

  4. every order i have been satisfied with .very fast delivery and easy payment method. All items well packed even the side widows that was delivered – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    07/25/2013 Add public reply

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    07/25/2013 Add public reply

  5. Quality product sent promptly – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    07/25/2013 Add public reply

  6. Fantastic service, well done – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    07/25/2013 Add public reply

    • 9/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    07/24/2013 Add public reply

  7. I purchased a T4 double swivel seat base only to discover in a matter of days that the price had been reduced on the Kiravans website from £289 to £261 and therefore am extremely disappointed. I have paid the same price for the T4 double seat base as the T5 base and yet this seems to be justified from my communication. I have been informed that the reduction was because Kiravans had sold enough units and therefore had covered the R&D costs! Does this mean if I had waited another 6 months the item would have been reduced even more! I think not. This is very poor business practice. I have a lot friends within the VW scene, especially with T4/T5's though I will certainly not be recommending anyone purchases a Kiravans product due to their business ethics. – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 1/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    07/21/2013 Add public reply

    • Person’s avatar

      Dear Martyn,

      I am sorry that you feel aggrieved that we have reduced the price of our T4 double swivel plate. It is not unusual for businesses, like ourselves, who invest in the design and development of new products to price an item accordingly when it first enters the market so as to recoup our initial input. We have little idea how well a new product will sell so we have to set a price per number of units to justify its initial costs. Also, if a product sells well then we are able to order in larger quantities in future, which brings down production costs. We like to be able to pass on those savings to future customers.

      I am a little confused though as you neglected to mention that we actually discounted your purchase by £50 for some product information you relayed to us during development. You only spent £239 on the product?

      Do please get in touch if I have misunderstood so that we can try to resolve the issue.

      Best wishes
      Mike

      Kiravans (Rob & Mike McC) –

  8. easy to deal with – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    07/20/2013 Add public reply

  9. Postage was added together I'm sure if two items are sent together one postage can be refunded most other company's do that. – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 8/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    07/19/2013 Add public reply

  10. Cannot be beaten on product, price ,and very fast delivery. It makes lots more room in my t4 and was so easy to fit. – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    07/18/2013 Add public reply

  11. I was really happy with the service and both Rob and Mike are extremely knowledgable and helpful whenever I e-mailed them. My only reason for not giving 10 marks is that there is no direct way of contacting them directly by phone as all calls are through a second party who know little about the products they sell which is a bit frustrating if you need a quick answer to a question. – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    07/18/2013 Add public reply

  12. Informed ordered received, when despatched and despatched easy to order quick delivery and good allround service – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    07/18/2013 Add public reply

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    07/15/2013 Add public reply

  13. very good service but the double swivels need to be packed with extra padding to stop the nob's from braking. – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 8/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    07/15/2013 Add public reply

    • Person’s avatar

      Many thanks for taking the time to let us know your thoughts Tony. You are totally correct we need to sort out the double swivel packaging. Today I have just placed an order for a new packaging solution that should sort out the bust-knobs problem once and for all. Fingers crossed.

      It'll be a few weeks till we have swapped over to the new boxes but hopefully after that . . . .

      Cheers, Rob.

      Kiravans (Rob & Mike McC) –

  14. Service always good, online or call, Orders always on time. – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    07/11/2013 Add public reply

  15. EASY AND SUPER FAST – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    07/11/2013 Add public reply

  16. Fantastic item, and super fast delivery – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    07/11/2013 Add public reply

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    07/09/2013 Add public reply

  17. Fantastic service from inquires to delivery. Great product also ! – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    07/08/2013 Add public reply

  18. I had a question before placing the order and left a message for them to call me. They called back within the hour. Very helpful and very quick delivery at a reasonable cost. – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    07/08/2013 Add public reply

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    07/07/2013 Add public reply

  19. Fauless, delivery very quick, silver screens I ordered were good quality. – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    07/06/2013 Add public reply

  20. The delivery service from time of order to getting my double seat swivel delivered was 1 day...excellent – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    07/06/2013 Add public reply

  21. Superb service and a quality useble item – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    07/06/2013 Add public reply

  22. Dealt with kiravans before and always a good experience. Also price was the best! – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    07/06/2013 Add public reply

  23. great service so good score simple as that – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    07/06/2013 Add public reply

  24. did what you said you would when you said you would. – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    07/05/2013 Add public reply

  25. very easy to deal with no problems – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    07/04/2013 Add public reply

  26. Very disappointed with the service. Won't use your company again – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 0/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    07/04/2013 Add public reply

  27. After ordering on line on the weekend I realised I needed to add to order. I sent an email on Monday @ 8 am subject "order update " 6 hrs later I was called and told it was too late to add to the order so Made another order and was charged for postage. Strangely the second order turned up a day before the first. When I phoned to find out where my first order was Hayley promised to find out and call me back . She didn't bother, so I won't bother to use your company again – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 0/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    07/04/2013 Add public reply

    • Person’s avatar

      Hi Mike, thank you for your feedback and I am sorry to hear that you were not satisfied with the way we handled your order. Following your comments regarding the time it took to respond to your email we are changing the way in which we prioritise replies. Just to clarify the situation for yourself and others, the double swivels are heavy items and each one incurs a separate delivery charge so you did not end up paying any extra by having two individual swivel orders dispatched. On the plus side, I see that both orders arrived in the correct time frame described on the product page - ie. 1 or 2 days later than our normal delivery time as we were awaiting arrival of new stock.

      Please accept our sincere apologies for your inconvenience, I have refunded all the delivery charges associated with your two orders.

      Further, due to the automated nature of our order processing, picking, packing and dispatching systems we have decided to introduce a policy of no order amendments in future, it just gets too messy otherwise! Customers who wish to add items after ordering just need to put in another order and those wishing to remove items can return them to us after delivery. We will be sure to make this very clear in future whenever we receive enquiries such as your initial communication.

      Best wishes,
      Rob & Mike

      Rob McCandless –

  28. Great service fast delivery. Thanks – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    07/04/2013 Add public reply

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    07/04/2013 Add public reply

  29. first class fast service – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    07/04/2013 Add public reply

  30. Rock solid reliability and great prices, just what any trader needs. – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    07/04/2013 Add public reply

    • Person’s avatar

      Hi Matt, thanks for the positive feedback! You're right - the double seat swivel packaging hasn't been standing up to the rigours of transit so we have a new improved solution being rolled out in a few weeks. Hopefully it will solve the problem!

      All the best,
      Mike

      Kiravans (Rob & Mike McC) –

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    07/01/2013 Add public reply

  31. Have made 3 purchases from you over the past 15 months. Product were good and delivery has been hassle free Thanks – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    06/29/2013 Add public reply

    • Person’s avatar

      Wow ! thanks Lyndon - will keep on trying to keep up the high standards we seem to have set ourselves.

      Cheers for taking the time to do the feedback thing :-)
      Rob

      Rob McCandless –

  32. Great service and product, ordered on a Saturday came on Tuesday. Fitting instructions were very clear and with the video on your site made fitting the seat base a breeze. The video in fact was one of the reasons I purchased the base and canopy. As it showed how easy it is for meer mortals to fit and use your products. JTB – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    06/29/2013 Add public reply

  33. Hi Kiravans, the T4 double swivel seat was fitted yesterday and OMG.... I love it, love it , love it. It is soooo easy to use and makes such a HUGE difference to our van. Cant recommend it enough.. Thank you. Julia x x – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    06/25/2013 Add public reply

    • Person’s avatar

      I really really love to get reviews like this Julia ! Many thanks for taking the time to let us know. Got any photos?

      Rob McCandless –

  34. Very clear website for ordering and quick delivery......would not hesitate ordering in the future – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    06/25/2013 Add public reply

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    06/24/2013 Add public reply

  35. prompt service – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    06/24/2013 Add public reply

  36. You are always fast and efficient! a nice change – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    06/24/2013 Add public reply

  37. excellent communication throughout transaction – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    06/24/2013 Add public reply

Trustworthy Reviews

These reviews are independently hosted by CustomerSure. We cannot delete or edit them.