Kiravans Reviews

1. All work'd perfect.. – About Kiravans: Any reason in particular you're giving Kiravans that score?

   • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

   Fabian – 17 May 18 – Add public reply
2. Excellent service – About Kiravans: Any reason in particular you're giving Kiravans that score?

   • 9/10 – About Kiravans: How satisfied are you with the service from Kiravans?

   Phil – 16 May 18 – Add public reply
3. Excellent product easy fit quick delivery Def use again thanks – About Kiravans: Any reason in particular you're giving Kiravans that score?

   • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

   Keylock – 15 May 18 – Add public reply
4. Great product but no fixings – About Kiravans: Any reason in particular you're giving Kiravans that score?

   • 9/10 – About Kiravans: How satisfied are you with the service from Kiravans?

   Mr J Waygood – 15 May 18 – Add public reply
5. Up till now kiravans has been spot on, I am impressed with the service – About Kiravans: Any reason in particular you're giving Kiravans that score?

   • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

   Darren Leake – 14 May 18 – Add public reply
6. Good comms and reasonable lead time. Had an issue with end caps for multirail missing.. Had a couple of calls and the missing kit was sent next day which I appreciated – About Kiravans: Any reason in particular you're giving Kiravans that score?

   • 8/10 – About Kiravans: How satisfied are you with the service from Kiravans?

   John Byrne – 14 May 18 – Add public reply
7. Pleased with the product I received – About Kiravans: Any reason in particular you're giving Kiravans that score?

   • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

   Gavin Cairnes – 14 May 18 – Add public reply
8. Great customer service, very knowledgeable – About Kiravans: Any reason in particular you're giving Kiravans that score?

   • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

   Colin Galway – 14 May 18 – Add public reply
9. Brilliant that I could pick up the phone and talk to someone and also call in to the wharehouse to view products.. – About Kiravans: Any reason in particular you're giving Kiravans that score?

   • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

   John Popple – 12 May 18 – Add public reply
10. The website has a piece on the lovely new design for the screws that fix the swivel seat base in place. I don’t have these so I can only assume I have received the older, inferior design which is a little disappointing considering the price of the swivel base. Even though I ordered after they were introduced. – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 7/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    James Rainbird – 12 May 18 – Add public reply
11. Quick and easy transaction and delivery. – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Ely – 12 May 18 – Add public reply
12. Quick service – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Leif G – 12 May 18 – Add public reply
13. • 9/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Janet Smith – 11 May 18 – Add public reply
14. The insulation is easy to fit and reasonably priced. Delivery was quick. – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Tom Smout – 11 May 18 – Add public reply
15. Absolutely excellent very professional but very sharp if you enquire about a product you've any questions about it she not too happy with that basically give me the order – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 9/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Martin mc connon 0871949118 – 11 May 18 – Add public reply
16. Ordering online was very easy, videos give a lot of information to decide which item is best for your needs and approx. how much material is required for the size and job you are doing. – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Ray.A – 11 May 18 – Add public reply
17. A trusted and reliable company. When tou are converting your van you want the right kit and quickly, Kiravans always deliver on both counts. Come the autumn ill be getting my heater from these huys as a result! – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Adam Savage – 11 May 18 – Add public reply
18. Item delivered on time, item was as expected with good fitting instructions. Very pleased with the product. T5 double swivel base. – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Shaun Preston – 11 May 18 – Add public reply
19. the thread of the lock is bad. the delivery sercice was ok – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 3/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Hans Wegerer – 11 May 18 – Add public reply
20. Products were as described and were delivered on time well packaged – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 9/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Craig – 10 May 18 – Add public reply
21. Easy to order, well packaged and delivered promptly and the products actually work!! – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Ben – 10 May 18 – Add public reply
22. Items arrived very quickly and are exactly as described. Products very good. – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 9/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Alan – 10 May 18 – Add public reply
23. excellent service. – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    richard endfield – 09 May 18 – Add public reply
24. Good service – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 9/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Kieron osullivan – 09 May 18 – Add public reply
25. Correct item arrived promptly and price was competitive. – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 9/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    LD – 09 May 18 – Add public reply
26. Ordered at 11 am on Monday and arrived Tuesday evening - wonderful service – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Paul – 08 May 18 – Add public reply
27. Earlier than expected delivery of RIB bed and no hassle if a item is broken or missing. – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 9/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    John – 08 May 18 – Add public reply
28. Quick delivery and good product. – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Jake – 08 May 18 – Add public reply
29. Excellent as always, but nothing is perfect hence 9/10 😉 – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 9/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    JB🤪 – 08 May 18 – Add public reply
30. • 9/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Graham – 08 May 18 – Add public reply
31. Still awaiting return call, tried to order goods – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 0/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Sam – 08 May 18 – Add public reply
32. Carpet samples were not of the size specified. Call to request suitable replacements not treated sympathetically – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 4/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Christopher Dunn – 08 May 18 – Add public reply
33. Not helpful at all – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 0/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Brian hurley – 08 May 18 – Add public reply
34. Great items and excellent service. Products were good quality and an excellent fit. – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Russell – 07 May 18 – Add public reply
35. Gute Ware - wie beschrieben - gerne wieder - Thanks – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Andreas Schmidt – 07 May 18 – Add public reply
36. Product is great, however after reading other reviews about mounting bolts not included I decided to message kiravans who assured me that I wouldn't need extra bolts..... Turns out I did! Not too much of a hassle but still had to fork out an extra tenner at a hardware shop to get bolts. For £190 you'd think they'd include some. Aside from that- great product – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 8/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Michael Johnson – 07 May 18 – Add public reply
37. Quick delivery windows look good – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Chris – 07 May 18 – Add public reply
38. Nothing to fault – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Tracey mckeown – 06 May 18 – Add public reply
39. • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Lee strong – 06 May 18 – Add public reply
40. Fantstic item, arrived quickly. The only negative point I have is the email telling me my order had been dispatched arrived after I had already received my order. – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 9/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Mark P – 03 May 18 – Add public reply
41. Arrived promptly and the thermal window blinds are as described and excellent quality. We received a very strong cotton bag too. – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Sue B – 03 May 18 – Add public reply
42. Good service and good products. Also, any issues or advice are dealt with in a friendly manner. – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 8/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Stephen Johnson – 03 May 18 – Add public reply
43. • 8/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    FEDERICO – 03 May 18 – Add public reply
44. The person who dealt with me was very helpful, friendly and knowledgeable. One slight gripe, although I placed the order on the Thursday for collection the following Tuesday, the order was not picked and I had to assist in getting the order ready, not a problem - I quite enjoyed it! – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Darren Taylor – 03 May 18 – Add public reply
45. Wrong goods sent nightmare to get sorted – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 2/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Colin Neal – 03 May 18 – Add public reply

    • 

      Hi Colin, totally agree with you !
      We messed up getting the replacement screens and return postage label to you.... but we got there in the end. As Rommel said - it really should not have been this difficult. Will try harder in future !!!
      Thanks for the honest feedback - we deserved it.
      Cheers, Rob

      Rob McCandless – 03 May 18

46. I am more than a little disappointed with my purchase of a double swivel seat, and felt it misleading that the product would work with my T6 as it does with the T5 which in my case was not correct. Although the unit fitted I was then unable to attach the electrical cable (yellow) to the seat belt receiver. When I phoned about this, someone checked and said it was not possible to attach. I think that this should be made clear in the advert, advice regarding this updated in the product fitting instructions or some aspect of the FAQ page revised to make potential clients aware of this. As it was, there was no acknowledgement from your support staff that this should be revised or that this was below standard. It is a shame that you could not be more upfront about this deficiency, I am now considering removing the swivel as I have no idea what effect it will have on the airbag system without the cable attached. I think the assumption that the T5 unit will fit on a T6 is flawed as it does not reflect the more advanced electronics in the newer model. – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 3/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Keith Duncan – 02 May 18 – Add public reply

    • 

      Hi Keith. You're 100% correct. We need to get that information on to the product page. It is being updated this morning. I don't think we have come across the issue very often so it managed to slip under the radar - I guess that all T6 vans don't come with built-in passenger airbags or we would have heard about it before now. If you do want to return the swivel for a ful refund just drop Rommel a note using help@kiravans.co.uk and we will sort it out for you.
      Really sorry you didn't get clear (and accurate) information the first time you were in touch.
      Kindest regards
      Rob

      Rob McCandless – 03 May 18

47. it was all quick and easy – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Will lennard – 02 May 18 – Add public reply
48. Kiravans have been so helpful with the refurb of my van. Deliveries arrive on time and the advice is spot on. The quality of the products is also very high. Could anything be improved? My only suggestion would be to enable delivery of furniture boards rather than collection only. I had to go to another company to get these delivered. – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Happy customer – 02 May 18 – Add public reply
49. I had a problem with surface finish and was offered a discount which I accepted This was then refused and after further complaint 're discounted . No apology given in total a pretty none human response. – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 2/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Edwin Buckland – 02 May 18 – Add public reply
50. I ordered via telephone, absolutely great. Received my order in a timely fashion, great. The black out curtains were as described, also great. The only small issue being that with two of the eight poppers that screw into the van, the hole in the top was unusually big meaning the supplied screws went straight through and not fixable. I rang customer services who advised me to buy packet of curtain popper spares for £4 when I would have hoped the two faulty ones would have been replaced free of charge. – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 7/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Mark Richardson – 01 May 18 – Add public reply

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