Kiravans Reviews

1. I had a problem with surface finish and was offered a discount which I accepted This was then refused and after further complaint 're discounted . No apology given in total a pretty none human response. – About Kiravans: Any reason in particular you're giving Kiravans that score?

   • 2/10 – About Kiravans: How satisfied are you with the service from Kiravans?

   Edwin Buckland – 02/05/2018 – Add public reply
2. I ordered via telephone, absolutely great. Received my order in a timely fashion, great. The black out curtains were as described, also great. The only small issue being that with two of the eight poppers that screw into the van, the hole in the top was unusually big meaning the supplied screws went straight through and not fixable. I rang customer services who advised me to buy packet of curtain popper spares for £4 when I would have hoped the two faulty ones would have been replaced free of charge. – About Kiravans: Any reason in particular you're giving Kiravans that score?

   • 7/10 – About Kiravans: How satisfied are you with the service from Kiravans?

   Mark Richardson – 01/05/2018 – Add public reply
3. I have no complaints – About Kiravans: Any reason in particular you're giving Kiravans that score?

   • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

   Shaun Lee – 01/05/2018 – Add public reply
4. The product I ordered was here on time swivel base was so easy to fit with the instructions well pleased – About Kiravans: Any reason in particular you're giving Kiravans that score?

   • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

   David collins – 01/05/2018 – Add public reply
5. Your delivering was perfect, but if I want see the Progress-Stadium after paying, I had no Chance for Informations per email, about the arriving day in Germany. – About Kiravans: Any reason in particular you're giving Kiravans that score?

   • 8/10 – About Kiravans: How satisfied are you with the service from Kiravans?

   Hans Schäfer Bavaria, Germany – 30/04/2018 – Add public reply
6. Quick and efficient!! – About Kiravans: Any reason in particular you're giving Kiravans that score?

   • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

   Alexander Facon – 30 Apr 18 – Add public reply
7. The score would have been higher but unfortunately one of my 2 packages sent was the wrong item. Top marks for the follow-up customer service though as the item was re-ordered and delivered very quickly. – About Kiravans: Any reason in particular you're giving Kiravans that score?

   • 7/10 – About Kiravans: How satisfied are you with the service from Kiravans?

   Rich Emmerson – 30 Apr 18 – Add public reply
8. Excellent fast delivery and good quality product – About Kiravans: Any reason in particular you're giving Kiravans that score?

   • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

   Steve wallis – 29 Apr 18 – Add public reply
9. fast delivery, great products at sensible prices – About Kiravans: Any reason in particular you're giving Kiravans that score?

   • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

   Steve Barker – 28 Apr 18 – Add public reply
10. Great product delivered on time. Fitted easily and works very well. – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Paul – 28 Apr 18 – Add public reply
11. I have used Kiravans a few times now, the service has always been very good. Wouldn’t hesitate to use them again – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Kevin – 27 Apr 18 – Add public reply
12. Good quality products. – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Ian – 27 Apr 18 – Add public reply
13. • 9/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Alex W – 27 Apr 18 – Add public reply
14. Because the item hasn’t been delivered yet and I ordered it a week ago – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 0/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Paul – 27 Apr 18 – Add public reply
15. Missed two vital items from my delivery, chased them up the next day. Promised they would be sent on a next day 24hr courier. Waited in all day only to discover they had the items on a 48hr courier. Frustrating and a waste of time hanging around. – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 2/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    John – 27 Apr 18 – Add public reply
16. Good prices, great range of product and fast delivery. – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Carl Flynn – 27 Apr 18 – Add public reply
17. This item was brilliant although, where it had been packaged/transported there were dents and marks on the table top where the other components had knocked into it. When I phoned and explained what had happened I was given 10% back, I just turned the table upside down and you can't see the marks. – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Becci – 27 Apr 18 – Add public reply
18. Very good service. Staff had a good telephone manner and the product I bought looks to be of good quality. – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Barry Wilson – 27 Apr 18 – Add public reply
19. Most things are in stock and quick delivery – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Stuart – 26 Apr 18 – Add public reply
20. Good service, excellent product (VW T5 cab mat). – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Graham C. Agnew – 26 Apr 18 – Add public reply
21. Prompt delivery & good products – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Dave – 26 Apr 18 – Add public reply
22. • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Keith Hopper – 26 Apr 18 – Add public reply
23. Sent wrong colour item. I asked for dark grey and received light grey colour. The packaging was open and not fit for purpose, allowing items to fall out. – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 6/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Mike – 25 Apr 18 – Add public reply
24. very friendly staff – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 9/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    ben m – 25 Apr 18 – Add public reply
25. Perfekt – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Ralph Von siebenthal – 24 Apr 18 – Add public reply
26. Good information both on website and web basen videos and will order from Kiravans again once i have saved up funding to do so – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Mike – 24 Apr 18 – Add public reply
27. The wrong item arrived although it may have been the original suppliers fault not Kiravans I do want to bring to your attention the thermal screens for VW T5 are stated as NOT suitable for T6 but they do in fact fit T6 vans fine (even tailgate which is slightly different – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 7/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Philip – 24 Apr 18 – Add public reply
28. Quick efficient service – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Andy Patrick – 24 Apr 18 – Add public reply
29. fast and professional – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Fabio Rinaldi – 24 Apr 18 – Add public reply
30. You sell the parts we need in Germany! – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Oliver – 24 Apr 18 – Add public reply
31. Prompt service & the product wes in stock & despatched quickly – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Jonathan Allan – 23 Apr 18 – Add public reply
32. Late replies on mails. Not possible to edit order( i wanted to buy more stuff but should have paid very high shipping costs multiple times. ) – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 6/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Oliver – 23 Apr 18 – Add public reply
33. The staff were so helpful , I made a mistake with my order , and they sorted it straight away , I will be using you all the time now if you sell it and I need it I will get from you . Thanks Again for the Super Service Adam – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Adam – 23 Apr 18 – Add public reply
34. Item was a good quality product and worked very well. It arrived in good time. It was a bit pricey but it saved me time so it was worth it. – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Martyn Fisher – 23 Apr 18 – Add public reply
35. • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Fabian Büchler – 23 Apr 18 – Add public reply
36. Speedy order processing and delivery. – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 8/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Mike – 22 Apr 18 – Add public reply
37. Easy ordering and helpful to queries. – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Lynda – 22 Apr 18 – Add public reply
38. I have still not received the item i ordered. I had a voicemail which said that the only swivel seat you had was an offset and would this be ok. I phoned kirivan back and told there is no record of the phone call. then i received a email to say it was dispatched?? but as yet have not received either? Regards Grant – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 3/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Grant – 21 Apr 18 – Add public reply
39. Good Job, nice stuff, perfect covered, quick delivery Thanks for giving me this great experience of cutting a hole in my new car. It fitts perfect. – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Jens Jähnke – 21 Apr 18 – Add public reply
40. Kiravans are obviously keen campervanners themselves, their products are always well designed and fit well. Telephone staff are helpful and friendly. Top supplier! – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Zebedee – 20 Apr 18 – Add public reply
41. Good product good price and prompt delivery – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Paul Davis – 20 Apr 18 – Add public reply
42. tardó mucho las respuestas a un problema – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 7/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Abraham – 19 Apr 18 – Add public reply
43. I called to rearrange delivery. As I was going away. Yesterday I got a phone call (while I’m away) from the delivery driver telling me he would be there in an hour. – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 1/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Ian Robinson – 18 Apr 18 – Add public reply

    • 

      Hi Ian, many apologies for the mistake. I think we got our wires crossed here - the warehouse guys already had your order wrapped and booked for collection when you called on Friday.... at which point we didn't act fast enough to get the shipping label off the pallet before it was collected. The seat is safely stored now at your local courier's depot so will be delivered upon your return.

      Best wishes, Rob.

      Rob McCandless – 18 Apr 18

44. Disappointed The plastic thickness of the storage bins is too thin. The received part is almost broken and would never have to be delivered. – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 1/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Eric – 17 Apr 18 – Add public reply

    • 

      Hi Eric,
      I wonder could you email me some more details of the problem/damage to your DoorStore to help@kiravans.co.uk . We can then sort out replacing it for you if need be.
      Kindest regards, Rob

      Rob McCandless – 18 Apr 18

45. exactly what I asked for smack on time perfect you couldn't have done it any better – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    les lacey – 17 Apr 18 – Add public reply
46. Our order was dealt with very quickly, and arrived as expected, well packaged, and within the time scale given. There was even an additional bag to keep the items in, once opened. We have not tried the items yet, but have seen the quality, and we are very pleased with them. – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    L Grant – 17 Apr 18 – Add public reply
47. Its the first time I've ever used Kiravans and am doing our own T5 long Wheel based camper conversion. So everything we've ordered has come when you've said it would come all well packaged and your videos how to fit items have been a life saver.. – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Diane Boyd – 16 Apr 18 – Add public reply
48. Delivered on time and exactly what was ordered – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    John Townsend – 16 Apr 18 – Add public reply
49. Ordered a swivel base and carpet online from you on 3 Apr for courrier delivery within 2-3 days. Now 16 April and not recieved items, sent email to question why and had no response. – About Kiravans: Any reason in particular you're giving Kiravans that score?

    • 0/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Jon Carpenter – 16 Apr 18 – Add public reply

    • 

      Hi Jon, thanks for the message. I believe Skye has got this sorted for you now - for some reason the courier returned your parcel to us as 'undeliverable' but it has now been resent and should be with you today/tomorrow. Sorry that it took a couple of days this week to get it sorted after your email.
      Kindest regards, Rob

      Rob McCandless – 18 Apr 18

50. • 10/10 – About Kiravans: How satisfied are you with the service from Kiravans?

    Buzz – 16 Apr 18 – Add public reply

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